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    <h2 class="table"><span>Feedback Rules</span></h2>
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<p>Feedback Rules allow you to easily integrate feedback into your business processes. Each feedback Rule contains Conditions and Actions. The conditions are criteria such as free-text keywords, selected category, page address etc. If the Conditions are met, the Actions can define an appropriate Auto Reply, forward the feedback to key recipients, log feedback to your CRM (e.g. SalesForce), assign tags etc.</p><p>
Please not that multiple Rules can apply to a single feedback item and Rules will be evaluated in order starting from the top of the list. If there are conflicting actions (e.g. selection of different Auto Replies or Facebook Wall Posts) then the actions fo the last/lowest rule on the list will take effect.</p>
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<table cellpadding="0" cellspacing="0" border="0" class="stdtable dashtable">
    <colgroup>
        <col class="con0" />
        <col class="con1" />
        <col class="con0" />
        <col class="con1" />
        <col class="con0" />
        <col class="con1" />
    </colgroup>
    <thead>
        <tr align="left">
            <th class="head0">Status</th>
            <th class="head1">Rule Description</th>
            <th class="head0">Action</th>
            <th class="head0">Edit</th>
            <th class="head0">Delete</th>
        </tr>
    </thead>
    <tfoot>
        <tr align="left">
          <th class="head0">Status</th>
          <th class="head1">Rule Description</th>
          <th class="head0">Action</th>
          <th class="head0">Edit</th>
          <th class="head0">Delete</th>
        </tr>
    </tfoot>
    <tbody>
        <tr>
            <td class="con0">Disabled</td>
            <td class="con1">Auto forward all feedback items to email - realtime</td>
            <td class="con0">Real Time</td>
            <td class="con0">Edit</td>
            <td class="con0">Delete</td>
        </tr>
        <tr>
          <td class="con0">Disabled</td>
          <td class="con1">Auto forward all feedback items to email - realtime</td>
          <td class="con0">Real Time</td>
          <td class="con0">Edit</td>
          <td class="con0">Delete</td>
        </tr>
        <tr>
          <td class="con0">Disabled</td>
          <td class="con1">Auto forward all feedback items to email - realtime</td>
          <td class="con0">Real Time</td>
          <td class="con0">Edit</td>
          <td class="con0">Delete</td>
        </tr>
        <tr>
          <td class="con0">Disabled</td>
          <td class="con1">Auto forward all feedback items to email - realtime</td>
          <td class="con0">Real Time</td>
          <td class="con0">Edit</td>
          <td class="con0">Delete</td>
        </tr>
        <tr>
          <td class="con0">Disabled</td>
          <td class="con1">Auto forward all feedback items to email - realtime</td>
          <td class="con0">Real Time</td>
          <td class="con0">Edit</td>
          <td class="con0">Delete</td>
        </tr>
    </tbody>
</table>